expert solutions
& digital

transformation
for future
growth.

Services

Consulting

We use expertise, data and insights to determine the right path for you.
Our consultancy services look at your long-term objectives, industry realities and a holistic understanding of the market to build a future-proof plan that elevates your organization to the next level.

Consulting for Host Cities & Major Events

We help our clients optimize their strategy, whether they are thinking about bidding for a global event or want to maximize impact for their current rights.
Our work not only helps you win bids, but understand the true impact through digital event operations and reporting.

Consulting for Rights Holders
and Sports Clubs

With digital commercialization at the forefront, our work helps rights holders and sports club turn opportunities into revenue and weaknesses into strengths.

Insights, Research
and Evaluations

Data is the new oil, but turning it into actionable insights that lead to better decision making is how the magic works.

Digital
Transformation

A leaner, digital oriented organization always punches above its weight.
This is where we come in and leverage our extensive experience to overhaul key areas through digital solutions that range from fan engagement to CRM systems.

Customer Experience and Customer Engagement

We use technology and Human-Centered Design to deeply understand your customers, transforming their experience to drive higher engagement and better results.

Customer Journey
Mapping

Understanding and optimizing the entire customer interaction process across all touchpoints, ensuring a seamless and consistent experience.

Customer Feedback and
Insights

Gathering and analyzing customer feedback to continuously improve services and address pain points effectively.

Omnichannel
Support

Providing consistent, integrated customer service across all communication channels (online, offline, mobile), ensuring a smooth experience no matter where customers engage.

Personalization and Customer
Engagement

Tailoring interactions, communications, and offers based on customer data and preferences to enhance engagement and satisfaction